From Reservation To  UbyPort.

Best Guest is a guest registration and compliance automation platform that automates online check-in, UbyPort reporting, accommodation books, and local fee administration for accommodation providers in the Czech Republic.

No, Best Guest is not a Property Management System — it focuses exclusively on guest registration and legal compliance, not pricing, availability, inventory, or OTA synchronization.

UbyPort is the official system used to report foreign guests to the Czech Foreign Police. Accommodation providers are legally required to submit foreign guest information through this system.

Yes — Best Guest automatically imports reservations from Airbnb, Booking.com, and most channel managers and PMS platforms, and can send guest registration forms and start online check-in without manual intervention for bookings made through public booking links.

Yes — Best Guest maintains both the House Book and Registration Book automatically, keeping them ready for inspection at any time.

Yes — Best Guest was built around Czech legal requirements for guest registration, including digital signatures and a complete audit trail.

Best Guest automatically reminds guests to complete their registration and notifies you about any missing information. The admin dashboard clearly shows the status of every reservation, allowing you to spot potential issues early and complete the registration on arrival if necessary.

Once guests complete their online registration and you verify their details on your dashboard, Best Guest automatically formats and submits the compliance record directly to UbyPort via API integration, eliminating copy-pasting.

Best Guest automatically calculates local accommodation taxes based on guest information, identifies guests who are exempt from the fee, and helps you avoid overpaying. It also generates clear reports and records required by local authorities.

No — the online check-in form itself does not collect document photos. It collects address details, required compliance fields, and a digital signature. The optional front-desk document scanner works differently: text recognition happens directly on the phone and the image is never stored or sent unless you explicitly allow it.

Best Guest integrates with Guesty, Hostaway, Smoobu, Lodgify, Cloudbeds, Mews, SiteMinder, Avantio, Beds24, Hostfully, Hostify, Uplisting, Tokeet, OwnerRez, iGMS, Rentals United, Sirvoy, RMS Cloud, eviivo, Guestline, Little Hotelier, Zeevou, and Amenitiz, alongside direct OTA integrations for Airbnb, Booking.com, Expedia, VRBO, and Trip.com. Agoda, e-chalupy.cz, Hotely.cz and Megaubytko have no scheduled guest messaging, so they connect through iCal calendar sync plus a registration link you send yourself. See our integrations page for setup guides.

Best Guest imports your reservations from booking channels or channel managers, sends each guest a secure link to complete check-in online before arrival, and automatically submits the required report to UbyPort once the stay is verified.

Yes — you can start using Best Guest before your UbyPort registration is complete, and we'll help enable automated reporting once your access credentials arrive.

Best Guest stores data for the legally required retention period and allows exports at any time. After the retention period expires, data is securely deleted in accordance with applicable regulations.

No — guests can complete registration either before arrival or during check-in, though finishing it in advance reduces administrative work and surfaces missing information early.

43 languages — including English, German, Czech, Slovak, French, Italian, Spanish, Polish, Ukrainian, Russian, Arabic, Chinese, Japanese and Korean. The form opens in the guest's own language, so they can complete it without help.

Yes — Best Guest protects guest data with encrypted communication, audit logs, and role-based access controls, in line with GDPR and Czech regulations.

The House Book and Registration Book are legally required records maintained by accommodation providers in the Czech Republic. They contain information about guests, stays, and reporting obligations. Best Guest keeps both records automatically and makes them available for inspections and exports.

It doesn't manage pricing, availability, or channel distribution — reservations and rates stay in your PMS or channel manager. And it doesn't obtain your registrations for you: the business ID, UbyPort access and local fee registration all have to be in your name. We'll show you how to get them, and once you have them we take over everything that follows — online check-in, statutory registers, reporting and fee calculation.

Yes — Best Guest works across individual apartments, guesthouses, hotels, and larger portfolios, with reservations, guest registrations, and records for every property managed from a single dashboard.

Yes — you can export House Books, Registration Books, local accommodation fee reports, and other records at any time for inspections, municipal authorities, or your own archives.

Best Guest validates required fields automatically and notifies guests about any missing information. Reservations that require attention are clearly highlighted in the admin dashboard, and guests receive automatic reminders to complete their registration. Hosts can also edit or supplement guest information directly in the administration panel whenever necessary. Final review and approval always remain under the accommodation provider's control.

Yes — the primary guest can either invite fellow travelers to complete their own information or enter it on their behalf, and Best Guest supports both workflows while ensuring all legally required information is collected.

Best Guest supports property managers and multi-property operations. Role-based access and centralized administration make it easy to manage larger portfolios.

No — guests don't need to install an app or create an account; they open a secure link, complete the required information, and confirm registration directly in their browser.

No — guests can complete registration before arrival so you can review it in the Best Guest dashboard in advance, though the accommodation provider always remains legally responsible for the accuracy and proper maintenance of the records. Hosts can review, edit, and approve guest information before it is submitted.

Yes — Best Guest works equally well for a single apartment or a large portfolio, so you can start small and scale later without changing your workflow or software stack.

We walk you through the initial setup and your integrations, and we'll show you how to complete your UbyPort or local-fee registration — all part of your subscription. If you'd rather we prepared all the paperwork and walked you through submitting it, we offer a paid guided setup service.

Guests can complete registration on any device with a web browser, including computers and tablets. If necessary, hosts can also enter or update information directly in the Best Guest administration panel.

Yes — Best Guest supports both self-check-in and traditional in-person check-in, so you can review and approve guest information together on arrival or complete it online in advance.

Best Guest supports reservations created through public booking links and direct website bookings. Guest registration forms and online check-in messages can be sent automatically without manual intervention.

You can prepare it in advance, but what you report is the actual stay. The law requires you to report a foreign guest's accommodation within 3 working days after they are accommodated (§ 102(1) of Act No. 326/1999 Coll.), and the Czech Foreign Police's instructions for filling in the registration form state explicitly that you report the guest's accommodation, not the reservation. With Best Guest, everything is still ready in advance: the guest completes online check-in before arrival and their details are checked as they fill them in. Best Guest then submits the report at the end of the arrival day, well within the deadline. With automatic reporting turned on, it does this on its own once every guest has completed check-in; otherwise you just approve the report with one click.