Door codes and Wi-Fi — revealed only once every guest has checked in
Write each listing's arrival instructions once, with placeholders for the guest's name, address, check-in and check-out times, door codes, and Wi-Fi. Best Guest holds the door codes back until every guest on the reservation has completed and had their check-in form verified — then sends the full instructions automatically.
How It Works
From writing the template once to instructions unlocking automatically for the guest.
Write instructions once per listing
Fill in a template with placeholders — guest name, address, check-in and check-out times, door code 1 and 2, Wi-Fi name and password — and preview exactly what the guest will see.
Copy to every listing
One click applies the same template, with the correct per-listing details, across your whole portfolio.
Best Guest holds the door codes back
Door codes and Wi-Fi stay hidden until every guest on the reservation has completed and had their check-in form verified.
Instructions unlock automatically
The moment the last guest is verified, Best Guest emails the full instructions to the main guest and shows them in the guest app — nothing to send by hand.
What's Included
What you can include in the template:
- Guest name, full address, and check-in/check-out times
- Door code 1 and door code 2 as placeholders — each listing fills in with its own value, even after you copy the template everywhere
- Wi-Fi network name and password
- A live preview filled with sample data, so you catch a typo before a guest ever sees it
Benefits
Door codes never leak early
A code only reaches guests once every person on the reservation has actually completed and had their check-in form verified.
Nothing to send by hand
Delivery is automatic the moment the gate opens — by email to the main guest, and inside the guest app.
Works with the QR check-in poster
The same gate that unlocks instructions is what your QR check-in poster already relies on — set up once, works together.
Related Features
These features work closely together.
QR Check-in at the Door
Put one QR poster by the entrance and guests register themselves before they even step inside.
Learn moreMultilingual Guest Check-In
Guests fill in everything the authorities need before they arrive, in their own language. 43 languages to choose from.
Learn moreFrequently Asked Questions
What exactly gets held back until check-in is complete?
The instructions text you wrote — including door codes and the Wi-Fi password — stays hidden until every guest on the reservation has filled in and had their check-in form verified. Until then, the main guest just sees that it's on its way.
How does the guest actually receive the instructions?
Automatically, in two places: by email to the main guest, and inside the guest app for the rest of the stay.
Does this work with any kind of door lock?
Yes — you type in whatever code or instructions your lock already uses, whether that's a keypad, a lockbox, or a key exchange. No new hardware required.
What if a fellow guest hasn't finished their form by check-in time?
The main guest's app shows the check-in as pending until every fellow guest is verified. Instructions unlock the moment the last one completes theirs — even if that happens right at the door.