Mews supports branded templates and automated reminders across the guest journey, so delivering your registration link is straightforward. Best Guest connects in two ways:

  • Automated messages — Mews automated messages/templates deliver your registration link.
  • iCal sync — Best Guest imports your Mews reservations.

Estimated setup time: 5–10 minutes.

Before you start

  • An active Mews account
  • A Best Guest account
  • Your Best Guest registration link, e.g.
https://app.bestguestapp.com/l/your-listing?channel=mews

(Use your real link. ?channel=mews records the reservation origin.)

Using the right link: every listing — each apartment, room, tent, RV, or whatever counts as your smallest bookable unit — has its own unique registration link. If you manage more than one listing, double-check you’re copying the correct one. Find all your links in Best Guest under Properties → [property] → Listings → Copy listing link, or grab them during the Listings step of onboarding.

Path 1 — Automated message

  1. In Mews, open your automated messages / confirmation & pre-arrival templates.
  2. Create a message named “Best Guest Registration”, scheduled to send before arrival (e.g. 2 days).
  3. Add your message and insert the Mews guest-name placeholder from the editor.
Dear (guest name),

Before arrival, please complete your online check-in:
https://app.bestguestapp.com/l/your-listing

It takes under 2 minutes. We look forward to welcoming you.

Mews can deliver via email and, depending on setup, SMS, WhatsApp and OTA channels.

Best Guest automatically reminds the main guest if they started registration but haven’t finished it. If a guest never opens the form at all, though, that reminder can’t reach them — so it’s worth scheduling a second automated message, timed 1 day after arrival instead of before it, using only the link:

Hello (guest name),

Everything alright? Did you fill out all your forms and is the data correct?
Please follow this link if you still need to add/change some information:
https://app.bestguestapp.com/l/your-listing

Path 2 — iCal sync

To import Mews reservations into Best Guest’s Reservation Verification, copy the property’s calendar/iCal export link and paste it into Best Guest.

  • Reservation confirmed → confirmation only
  • 2 days before arrival → registration link
  • Arrival day → access instructions
  • 1 day after arrival → reminder for guests who haven’t completed registration
  • Departure → thank-you

Troubleshooting

Message didn’t send — confirm the automated message is enabled, the timing, and that a guest email is present.

Reservation missing in Best Guest — verify the URL and ?channel=mews.

Next steps