Hostify offers automated, scheduled guest messaging across channels, so registration runs hands-free. Best Guest connects in two ways:

  • Automated messages — Hostify automations / scheduled messages deliver your registration link.
  • iCal sync — Best Guest imports every reservation Hostify manages.

Estimated setup time: 5–10 minutes.

Before you start

  • An active Hostify account with connected channels
  • A Best Guest account
  • Your Best Guest registration link, e.g.
https://app.bestguestapp.com/l/your-listing?channel=hostify

(Use your real link. ?channel=hostify records the reservation origin.)

Using the right link: every listing — each apartment, room, tent, RV, or whatever counts as your smallest bookable unit — has its own unique registration link. If you manage more than one listing, double-check you’re copying the correct one. Find all your links in Best Guest under Properties → [property] → Listings → Copy listing link, or grab them during the Listings step of onboarding.

Path 1 — Automated message

  1. Open Hostify’s Automations and create a scheduled message named “Best Guest Registration”.
  2. Set a trigger relative to check-in (e.g. 2 days before) and apply it to the relevant listings.
  3. Add your message using Hostify’s dynamic variables for the guest name; choose the delivery channel (OTA inbox, email, SMS, WhatsApp).
Hello (guest first name),

Before arrival, please complete your online guest registration:
https://app.bestguestapp.com/l/your-listing

It takes under 2 minutes. We look forward to welcoming you.

When delivering through the Airbnb/Booking inbox, external-link rules apply — test with a real reservation.

Best Guest automatically reminds the main guest if they started registration but haven’t finished it. If a guest never opens the form at all, though, that reminder can’t reach them — so it’s worth scheduling a second automation, timed 1 day after arrival instead of before it, using only the link:

Hello (guest first name),

Everything alright? Did you fill out all your forms and is the data correct?
Please follow this link if you still need to add/change some information:
https://app.bestguestapp.com/l/your-listing

Path 2 — iCal sync

To import Hostify reservations into Best Guest’s Reservation Verification, copy the property’s iCal / calendar export link from Hostify and paste it into Best Guest.

  • Booking confirmed → confirmation only
  • 2 days before arrival → registration link
  • Arrival day → access instructions
  • 1 day after arrival → reminder for guests who haven’t completed registration
  • Checkout → thank-you

Troubleshooting

Message didn’t send — confirm the automation is enabled, the timing, and listing assignment.

Reservation missing in Best Guest — verify the URL and ?channel=hostify.

Next steps